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内容简介:
About the Book:
In a recent groundbreaking study, the training firm Leadership IQ
found that 46 percent of all new hires fail within their first 18
months. But here’s the real shocker: 89 percent fail for
attitudinal reasons—not skills.
Most hiring managers are getting it wrong. Of course skills are
important, but a particular skill set is about the easiest thing to
test in an interview. Although much harder to recognize, attitude
should be your number-one focus during the hiring process. Don’t
suffer from poor chemistry—even one employee with the wrong
attitude could cause years of suffering for your other employees
and customers.
Whether you’re hiring new employees, choosing existing employees
for a new team, or upgrading your current talent pool, you need
people with the right attitude!
Attitude is what makes employees give 100 percent effort and
turns customers into raving fans. Attitude sets your company apart
from the competition.
In Hiring for Attitude, top leadership strategist Mark Murphy
shows you:
The five biggest reasons why new hires fail
Two quick and easy tests to discover the attitudinal
characteristics that you need for your unique culture
The five-part interview question that gets candidates to reveal
the truth about what their last boss really thinks of them
Where great companies really find their best candidates
The six words most interviewers add to the end of behavioral
interview questions that destroy their effectiveness
Hiring for Attitude includes case studies from Microchip,
Southwest Airlines, The Ritz-Carlton, Google, and other companies
that drive great results by hiring for attitude.
Whether your company is small or big, highly social or
hyper-competitive, fl at or hierarchical, every person on your
payroll has to fit your culture. You can’t afford to hire blind.
You need to be Hiring for Attitude.
Mark Murphy is the author of the bestsellers Hundred Percenters
and HARD Goals. The founder and CEO of Leadership IQ, a top-rated
provider of cutting-edge research and leadership training, Mark has
personally provided guidance to more than 100,000 leaders from
virtually every industry and half the Fortune 500. His public
leadership seminars, custom corporate training, and online training
programs have yielded remarkable results for companies including
Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson
Cancer Center, and Johns Hopkins.
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书籍介绍
Build a high-performance workforce by abandoning skills-based hiring practices and focusing on employee attitude Hiring for Attitude offers a groundbreaking approach to recruiting, assessing, and selecting people with both tremendous skills but, more importantly, an attitude that aligns with the organization's culture. Murphy cites his own company's research and examines recent scientific studies about the practical effects a person's attitude has on the outcome of his or her job performance. Clear and practical lessons are illuminated by numerous case studies of organizations like Microchip, Southwest Airlines, and The Ritz-Carlton. Mark Murphy is the founder and CEO of Leadership IQ, a leadership training firm. He has been featured in such publications as Fortune, Forbes, BusinessWeek, and The Washington Post.
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